Dear Doctor,

We are currently conducting system optimization and maintenance for the in-game Help Center on the Android platform. During this period, customer service requests from Android players may not receive responses.

We strongly recommend Android players submit customer service requests to our customer service email: [email protected].

- In the email subject line, specify [User ID + Brief Problem Description] and provide detailed information in the body.
- Please rest assured that requests via email will receive identical processing speed as those submitted through the in-game system.

The optimization and maintenance for the Android Help Center will continue until June 5, 2025. We sincerely apologize for any inconvenience and appreciate your understanding and continued support.

Best regards,

Arknights Operations Team